GM Parts Club Reviews

GM Parts Club has an overall rating of 3.8 based on 38 reviews. Customer feedback on GM Parts Club is mixed: GM Parts Club reviewers highlight positive aspects like wide selection of parts, competitive pricing, helpful customer service, fast shipping, which strongly appeal to car enthusiasts and DIY mechanics. However, GM Parts Club is often criticized for its website navigation issues, occasional stock shortages, delayed order processing, limited warranty information.

3.8/5.0

38 reviews

5 Stars

12

4 Stars

2

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5

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6

1 Star

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All GM Parts Club Reviews (38)
Louise.vinson
May 25, 2026
"Tracking was actually spot on"
I was a little worried I’d get fooled by vague tracking updates or some random delays, but everything was surprisingly clear. The updates came right on time, and I always knew where my order was.
Lucille-squire
May 19, 2026
"I ordered a GM part and was expecting..."
I ordered a GM part and was expecting it to take forever, or at least a week or something. But it shipped really quickly and was at my door in just a couple days. The tracking was simple enough to follow, and everything about the delivery just felt really smooth. I don’t know, I was just impressed with the whole thing
Sherry.pitts
May 18, 2026
"The box was sturdy and everything had a..."
The box was sturdy and everything had a good amount of padding around it. Nothing was scratched or bent when it showed up, which is always a relief. Something about it just felt like they actually took care packing the parts, so I’m happy with it.
benjamin_Witt00
May 15, 2026
"Am I the only one who expects a heads-up on backorders?"
Am I the only one who thinks a company should let you know when something is backordered? I placed my order and was never told it wasn’t actually available. The updates were basically nonexistent, which was really frustrating.
bonnie1995
April 19, 2026
"Found some parts, but not everything I needed"
I was able to track down a few of the GM parts I was looking for, but it felt a little hit or miss. A couple items were either out of stock or not described clearly enough for me to feel confident ordering them. The site itself wasn’t hard to use, but I personally would’ve liked the availability info to be a bit more up to date. I ended up buying part of what I needed here and then had to search around somewhere else for the rest. Overall, it worked for some things, just wasn’t a complete one-stop shop for me
CERDA
April 15, 2026
"Matched my truck really well"
This fit my Chevy perfect, like perfect perfect. Super happy with how it matched up with my truck.
James_brewer01
April 14, 2026
"I ordered a part and it..."
I ordered a part and it arrived on the day they estimated, which is really all I was hoping for. The tracking updated like it should, so I wasn’t left guessing where it was. It wasn’t the fastest delivery I’ve ever had, but from my perspective, it was dependable and that matters more to me.
GloriaHinson_03
April 09, 2026
"Shipping felt a little steep"
The parts were totally fine, no complaints there. I just felt a bit bummed seeing the shipping cost, since it seemed kind of pricey for what I ordered.
Preston_fitzpatrick99
April 07, 2026
"I looked over the return policy..."
I looked over the return policy before I placed my order, it was straightforward. No weird fine print or ridiculous confusing wording that makes you second-guess everything. It definitely made me feel more comfortable buying parts online. I haven’t needed to return anything so far, but it’s nice to know what the rules are upfront.
EricaBunting
April 05, 2026
"Easy site for finding GM parts"
I needed a couple of GM parts and gmpartsclub.com made it easy to find them. The search worked like it should, and the categories were laid out in a way that actually made sense, so I wasn’t wasting time clicking all over the place. Checkout was straightforward too. I think other customers would appreciate that it’s not overcomplicated, it just gets the job done. I’d use the site again.
Rebecca_buckingham77
March 23, 2026
"Promocode actually worked — I was thrilled"
I found a promo code for my GM parts order and, i was shocked when it actually worked. It felt like a tiny miracle because the prices ended up being way better than what my local dealer was charging. Shipping was a little slow, which had me checking the tracking like a maniac, but it wasn’t a huge deal in the end. If they keep offering good deals, I’d absolutely use them again.
davidhenkes3553
March 20, 2026
"Part showed up in great shape"
and I’ve got to say, the GM part I ordered from gmpartsclub.com showed up looking just about exactly how I was hoping it would.

The box had a little bit of normal shipping wear, which I expected, but the part itself was wrapped well and looked clean. No scratches, dents, or anything that made it seem old or mishandled.

Overall, I’m happy with the order. It looked new, fit my expectations, and I’d feel fine ordering from them again.
MyriamMathis_40
March 12, 2026
"My order went through really fast with..."
My order went through really fast with no hassle at all. i was impressed by how smoothly everything moved along. Great experience overall.
ORTIZ
February 24, 2026
"I’m a little confused because I’m sure..."
I’m a little confused because I’m sure I ordered the left side, but when it showed up, it was the right one. I don’t know if I missed something during checkout or if the order got mixed up somewhere along the way, but either way it wasn’t the part I needed.
BLEDSOE
January 27, 2026
"I accidentally ordered the wrong part and reached..."
I accidentally ordered the wrong part and reached out for a refund. They DID end up taking care of it, but it took way too many emails and a lot of waiting around. Not the worst experience ever, just kind of Annoying.
Charles_hemenway86
January 18, 2026
"Easy enough, I’d order again"
I’m usually only paying attention to whether the part is the right one, the price makes sense, and it actually shows up without drama. In this case, the GM part I needed arrived fine, the price was reasonable, and there wasn’t any hassle. I’d use gmpartsclub.com again.
VERMEESCH
January 17, 2026
"Part number search did the job"
I searched by the part number and found what I needed right away. Straightforward, which is exactly how it should be.
evelyn_Feliz91
January 06, 2026
"exchange took way too much back and forth"
i ordered a gm part and it turned out to be the wrong fit, so i reached out to get an exchange started.

the whole thing dragged on more than i expected. i had to email a few times, and the replies were brief. they did tell me what needed to be sent back, but it wasn’t very clear at first, so i ended up losing a few days just trying to sort it out.

eventually the exchange started moving, so it did get handled in the end. still, it wasn’t quick or easy, and the back and forth made it more frustrating than it needed to be.
william1982
January 06, 2026
"Customer service took a while to get back to me"
I reached out to customer service with a simple question, and it ended up taking a few days before anyone replied. I wasn’t in a huge rush or anything, I was just checking my email between work and making dinner, but it still felt slower than I expected.
william1980
December 25, 2025
"Fit was mostly fine"
The part fit okay overall, but one of the clips didn’t line up right. Not saying it’s a scam, but it was a little frustrating having to mess with it when I expected it to snap in cleanly.

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